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Details I spent over 50 minutes on hold waiting to get through to customer service so that I could get an RMA # to return their product which made my skin break out terribly with acne. I returned the product as instructed in September (4 months ago) and was guaranteed a refund within 5 weeks. On December 17, 2005 I sent an email inquiring about the problem and still, 4 weeks later, I have not heard from the company at all. Not by phone, email or mail. I am appalled with the customer service, not to mention the quality of their product.
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